Water Damage to Canon Rebel T3i

by Chaya
(California)

"hey, so I was taking a family photoshoot at the beach with my canon rebel T3i. Was trying to get a cool shoot laying down by the water, a big wave came and got me and my camera pretty wet, but NOT soaked. It worked for a minute after then went black. I took all the pieces apart; battery, lens and chip. let it air dry till I got home about 40 min later. At home I blow dried it on low heat for a little then let it air dry some more. I connect the battery to charger and its charging fine. Im not that patient so I tried putting the battery back to see if the camera will work. When I turned it on it just makes a peeping sound and the screen is all black. HELP!

Hi Chaya,

Thanks for your question about the Canon Rebel t3i, one of the most popular digital cameras Canon has made in the "t" series. Unfortunately I don't have good news for you. Your only choice if you want it fixed is to send it to an authorized Canon service center. A dunking in salt water is one of the absolute worst events that can quickly damage the electronics and/or optics with a DSLR camera, particularly one that does not have significant weatherproofing.

Your second choice is to simply reward yourself with a new camera. The t3i was a great camera, but is almost ancient now for a DSLR-it was released to the market more than 6 years ago, in February of 2011.

RELATED TO YOUR CANON T3i DAMAGE

Canon Repair Center
Canon t3i


Good Luck
Bruce

Flip Screen On Canon T3i Not Working

by Vv
(San Diego )

"Hi,

I have a canon rebel T3i and the flip/selfie imaging doesn’t show up on the screen. It hasn’t really worked since I first got it in like 2011. But I’d like to fix it."

Hi Vv,
Thanks for your question about the rotating screen on your Canon t31. Sorry for your troubles.

You have a lot more patience than I do-LOL-if your t3i screen hasn't been working properly since you purchased it the year it came out in 2011. I'm glad you have a renewed interesting in shooting photography again, but with your t3i being so outdated, it may not make sense to have it repaired. After 9 years it's out of warranty and the repair cost is hard to justify when you could just invest in a more modern Canon DSLR.

Canon t3i Alternative Replacements

1.You could start all over with one of the Canon DSLRs that's been released 2-3 years ago. The technology is at such a high level now and the prices are so affordable for what you get. Heck, you can even still get new Canon t3i cameras for less than $300 now. It's crazy.

2. Of course you can send it off to an authorized service center too, but be aware that because of the current Covid-19 pandemic, some of the service centers are still not open.

3. There are lots of slightly used Canon DSLRs out there, whether you look at ebay or even a highly reputable used camera specialist like KEH Camera.

Let me know how you make out.
Good Luck,
Bruce

Canon t3i Upgrade
Canon Rebel t3i

Trouble Shooting-Canon t3i Repair

by Tony
(Searcy, AR)

"I have a Canon EOS REBEL T3i 600D camera that is about 5 years old. I keep it clean and in the bag and in the house. I have two lenses, a 18-55mm and a 55-250mm, with both lenses when I try to take a picture I get error code 1, lens not communicating. It will take a picture with no lens or with the lens not fully engaged. I cleaned the contacts and tried a few sequence of events methods I found on the internet but nothing seems to work. Fully engaged lens equals no picture. What to do?"

Thanks for your question about the t3i Tony. It was one of Canon's best designs for an entry level DSLR.

It's not a problem with either of your lens, so it must be the camera.The nearest authorized Canon repair center can be found here: Find Canon Repair Center. I've had two different bodies and two different lenses worked on over the past several years and Canon's service is top notch. It aint cheap, but it's worth it. Cameras are a little like cars and they occasionally need maintenance work. A firmware update does wonders for all kinds of ailments. I believe Canon is still servicing t3i cameras, but you need to check with them.

Please let me know how you make out.

Good Luck,
Bruce

Canon Rebel t3i Camera

Picture playback not working (Canon Rebel t3i)

by Bridget Deasy
(Pittsburgh,Pennsylvania )

"When I hit the picture playback button only one picture shows up and the button won't let me look through my pictures. Also it won't take me back from I the general picture taking screen it's like it freezes. Then I turn the camera offf but the screen stays on the same picture that showed up when I hit the playback button. So I have to take the battery out so the screen turns off what is going on with my canon t3i?

Hi Bridget,

Thanks for your question about the Rebel t3i.

Unfortunately a problem like this has to be dealt with by a certified Canon repair center.

I recommend you call the one in New Jersey.


Canon Factory Service Center
Address: 100 Ridge Rd, Jamesburg, NJ 08831

Phone:(866) 510-1335

Good Luck
Bruce

Dark Ring Around Pictures
(with Canon EOS 600D -T3i)

by Unknown Contributor
(Singapore)

Why is there a dark ring around the pictures I take? I own a Canon EOS 600D. Thanks

Hello, thanks for your question about a dark ring around the images you make with your Canon Rebel 600D(Singapore) T3i (USA) Kiss X5 (Japan).

Can you send a photo? There's no way I can comment without a bit more information. I don't know if it's a sharp ring or out of focus. Does it happen all the time or only in certain situations? I'm guessing that it's more likely a lens issue.

Feel free to send an example of a photo taken with your camera.

Thanks so much,
Bruce

Canon Rebel T3i-600D Specs
T3i Accessories

My EOS 600D-t3i Freezes A Lot!!!!!

by Ravi singh
(Birgunj,Narayani,Nepal)

"Sir,
There is a house problem with my 600d.
I have reset the camera, installed latest firmware and even downgraded it. Also tried Magic lantern . Nothing seems to work.

My 600d freezes randomly.

The only solution is to take the battery off and put it back on. What i have noticed is, when I put the battery back on the screen Flickers. Like there is a voltage issue. But after some off on or removing and installing of battery it fixes the flicker but again it hangs randomly. The only way to use this camera is to follow the loop of removing the battery putting it back on when it freezes."

Hi Ravi,
Thanks for your question about the Canon 600D. It's more commonly known as the EOS Rebel T3i in the United States and EOS Kiss X5 in Japan.

I know it's frustrating when you want to take a photo and you have camera problems. It's happened a few times to me over the years too. You have an old camera-released in 2011-and you're likely better off in replacing it rather than fixing it. It was a hugely popular camera for Canon and there are many many of them still being used today. You can buy a t3i (used) for less than $300 US dollars if you still really want to use a t3i. It is likely that your shutter is too worn and repairing it would cost almost as much as the camera is worth.

CANON t3i UPGRADE

You can also treat yourself to an upgrade in quality by getting a t5i-they've come down in price quite a bit. If you have the financial resources, Canon has released quite a few models since then and the improved image quality and low light performance have greatly improved since the t3i was released into the market.

I imagine this is probably not the answer you were hoping for. I'm not a DSLR repairman, so I can't tell you a specific fix for your 600D. You could send your t3i off to a Canon repair center, but because of its age, I don't think it's worth fixing.

Good Luck,
Bruce

p.s. Let me know your outcome after you've decided what to do.
t3i Accessories

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KEH: WHERE I BUY CANON GEAR
"I've found that the condition of the used equipment from KEH is excellent and a whole lot cheaper than buying new" - Bruce, the Canon Camera Geek